Terms & Conditions

Shipping Policy

The following are the terms and conditions that constitute our Shipping Policy. All orders are processed within 2-3 business days. The purchase price does not include, duty taxes if applicable, or shipping insurance cost. It may take up to 10-14 business days to receive your order. The package will not be left without a signature. Upon shipment, you will receive an email with the tracking information. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed a few days.

Return and Refund Policy

The SineTamer unit can be returned for a full refund anytime within the first 30 days if the unit is unaltered. Customers are fully responsible for all return shipping costs. If within the first 30 days, any leads have been cut or any other modifications have been done, no refund will be granted, and the sale is final. No refunds after 30 days from the date of purchase on the invoice.

Unit Ordering Statement

The unit specified is 120/240 V Single Phase and effective for up to 600 Amps. Please check with your electrician to verify your unit voltage, amperage, and phase configuration before ordering. If you have different voltages or phase configurations, please contact us directly for pricing and availability.